FAQs
General Questions
Q: I’m brand new! What should I expect on my first visit?
A: Welcome! Expect a supportive and empowering environment where you can learn at your own pace. Make sure to fill out our waiver before attending and check out our "What to Wear and Bring" section to prepare. Don’t forget to take advantage of our 2-Week Unlimited Special for $79 for new students!
Q: How do I book a class?
A: Booking is simple! Visit our online scheduling system to view available classes and reserve your spot. Be sure to sign up in advance—our classes can fill up quickly!
Q: What is your cancellation policy?
A: Cancellations must be made at least 12 hours before the class start time to avoid being charged. For private lessons, please cancel at least 48 hours in advance to avoid a fee.
Q: Is there an age requirement to take classes?
A: Yes, participants must be at least 16 years old to join our aerial classes and 18 for Pole Dance. We occasionally offer youth workshops or events—stay tuned for updates!
Classes and Programs
Q: Do I need prior experience to take a class?
A: Not at all! Our level 1 classes are beginner-friendly and designed to meet you where you are. Check the class descriptions for details on the skill level required.
Q: What should I wear and bring to class?
A: Check out our detailed guide under "What to Wear and Bring" to ensure you’re fully prepared for pole, silks, or Lyra classes. Don’t forget your yoga mat, water bottle, and washcloth!
Q: What happens if I arrive late to class?
A: For safety reasons, students arriving more than 5 minutes late will not be allowed to join the class. Please arrive early to settle in and prepare for your session.
Q: Can I bring a friend to class?
A: Absolutely! Check our schedule for "Bring a Friend" promotions or let them know about our new student special so they can join you.
Memberships and Pricing
Q: What’s included in the Monthly Unlimited Membership?
A: The Monthly Unlimited Membership gives you access to all regular classes. Workshops and specialty programs are not included unless otherwise stated.
Q: How does the Monthly Unlimited (Autopay) membership work?
A: This membership automatically renews each month.
Q: Can I upgrade my class package?
A: Yes! If you find yourself attending more often, we’re happy to apply your current package balance toward an upgrade. Just reach out to us for assistance.
Private Lessons and Coaching
Q: How do private lesson tiers work?
A: Private lessons are offered at three levels—Novice ($85), Intermediate ($100), and Master ($120)—based on the instructor’s experience, certifications, and expertise. We’ll help you find the right fit!
Q: What is Professional Coaching?
A: Professional Coaching is a $150/hour session tailored for performers looking to refine their routines, stage presence, and storytelling. Perfect for those preparing for shows or competitions.
Studio Policies
Q: Can I rent the studio for private use?
A: Yes! Our versatile space is available for private events, photoshoots, corporate gatherings, and more. We also host private dinner shows! Contact us for rates and availability.
Q: What safety measures do you have in place?
A: Safety is our priority! All instructors are trained to guide you through proper techniques, and equipment is regularly inspected. Always follow your instructor’s guidance to ensure a safe experience.
Q: Do you offer refunds?
A: All sales are final. However, we’re happy to assist with account credits or rescheduling if needed.